Shipping policy

Shipping Policy

Last updated: 01 January 2025

At Comfy Apparels, we are committed to delivering your favorite cozy wear quickly and reliably. Please review our shipping policy below to understand how and when your order will arrive.

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1. Order Processing Time

• All orders are processed within 2-5 business days (Monday–Friday, excluding holidays).

• You will receive a confirmation email once your order has been shipped, along with tracking information.

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2. Shipping Rates & Delivery Estimates

We offer standard and express shipping options:

Delivery times are estimates and may vary due to carrier delays or external factors.

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3. International Shipping

• We ship worldwide to most countries.

• International shipping costs are calculated at checkout based on your location and order weight.

• Please note that customs fees, duties, and taxes (if applicable) are the responsibility of the customer.

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4. Tracking Your Order

• Once your order ships, you’ll receive an email with a tracking number and a link to track your package.

• If you do not receive your tracking information within 3 business days, please contact us at comfyapparels381@gmail.com

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5. Lost or Delayed Packages

• If your order is significantly delayed or lost in transit, please contact us so we can assist you with locating or replacing your items.

• We are not responsible for delays caused by carriers, incorrect addresses, or customs holds, but we’re always happy to help resolve issues as quickly as possible.

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6. Incorrect or Incomplete Shipping Address

• Please double-check your shipping address at checkout. Orders with incorrect or incomplete addresses may be delayed or returned to us.

• We are not responsible for packages lost due to incorrect addresses provided by the customer.

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7. Questions?

We’re here to help! For any shipping inquiries, please reach out to our customer service team at comfyapparels381@gmail.com